How to set up Telehealth workers

2) Click on Content in the main menu, then go to Staff.

3) Add new staff members by clicking on Create staff record.

4) Enter their details and click save

4) Make sure that the 'Display on site' option is selected and that they have an email address included with their profile

Please note that email address for staff members are used to send them a notification when a new Telehealth session is requested by someone. It's important to make sure that the email address is correct and actively checked by staff members.

Once you have completed these steps, you should see your staff members visible in the Telehealth Workers list in your chatbot account. Please reach out to support@patientsites.com if you have any questions or need some additional support.