How to activate/deactivate sound notifications

Our chatbot system sends an audible notification to your computer whenever there is a new chat or message. Please note that these notifications are only heard when you're logged in to your chat dashboard. 

You can follow the steps below to activate or deactivate these audible sound notifications: 

1) Login to your chatbot account

2) Click on your name in the top right corner 

3) Click on New chats to activate/deactivate notifications for new chats

4) Click on New messages to activate/deactivate notifications for new messages