How to setup a custom welcome message

1) Log in to your PatientSites Web Editor account

2) Click on  Settings in the main menu, hover your mouse over Main Settings and click on Chatbot Settings.

4) Look for the Welcome Messages section:

5) You can now type your new welcome message in the field labelled Bot Welcome Text 

6) Scroll down and click Save Changes

Please note that this welcome text message is only shown once when someone visits your website for the first time.